About the Mammologix Secure Help Beacon
Need to ask a question or solve a problem with our team but are concerned about how this help tool works and its security?
All communications via this help beacon are conducted using Help Scout for Business. As a certified Business Associate with our organization, Help Scout provides;
- HIPAA compliance storing of protected health information (PHI)
- PCI compliance (Level 1) payment information storage and processing
- Independent Testing with security researchers and testers for possible security vulnerabilities
Secure messaging via Beacon
When handling sensitive data like Protected Health Information (PHI), we need to ensure the tools used adhere to the same high privacy and security standards your healthcare location does.
Mammologix’s online portals contain a special Beacon to allow you to connect directly to our knowledge base, live chats, and in-app messaging tools integrated from Help Scout. This Beacon permits you to pass content-sensitive information securely directly through to Mammologix Services via in-app chat or messaging.
Learn How the Mammologix Secure Help Beacon Works